Service Coordinator | UP$4,500 + Allowance + PB + VB!
Job Reference: 161262
Industry: Transportation Logistics and Supply Chain
Job Responsibilities:
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Handle customer enquiries and complaints, ensuring timely follow-up and resolution.
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Prepare quotations, process job orders, purchase orders, and other service-related documents.
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Coordinate and schedule service requests, projects, technicians, and subcontractors to meet deadlines.
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Maintain accurate service records, reports, warranty claims, and customer documentation.
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Monitor customer satisfaction, provide account updates, and identify opportunities for additional services or upgrades.
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Support administrative tasks, audits, logistics arrangements, and other duties assigned by management.
Job Requirements:
- Diploma in Business Administration or a related field with 1-2 years of relevant work experience or GCE N/O/A Level qualification with 3-4 years of relevant work experience.
- Proficient in Microsoft Office applications and computer-based administrative tasks.
- Possess good communication and interpersonal skills to work effectively with customers and team members.
- Experience with NetSuite is a plus but not mandatory.
